> FAQs | Madeira Family Bike Tours - Your Questions Answered

Frequently Asked Questions

FAQs

Our tour day begins at 9:00 AM when our van departs from the shop. We offer a complimentary pickup service at hotels in Funchal. For guests staying outside of Funchal, an additional transportation fee will be applied based on your location, or you can choose to meet us directly in Funchal. Next, we head up towards the top of the mountains. Once we arrive, our guide sets up the bikes and plans the day's route, adapting it to the group's experience and skill level to ensure a perfect and safe adventure for everyone.s

We strongly advise that each rider has their own Personal Accident Insurance to cover any potential hospital expenses. While we provide the basic insurance required by law, we are not liable for additional payments if the coverage limit is exceeded.

We specialize exclusively in all types of bike tours. We do not provide airport transfers or accommodation. However, we have a business partner who can assist you with these services.

Yes, there is always a guide leading the group. In some cases, we may also have a second guide to provide extra support and ensure the safety of all participants, especially for larger groups or on more challenging routes

Our groups are usually private, meaning all participants will be members of the same family. The size of the group is therefore determined by your family.

Yes, we do private tours depending on availability. The cost of a private tour is €300 not including bikes. By booking a private tour you get 1 van, driver and guide only for you

Yes

Yes, if we have availability in our schedule.

We always send an email with confirmation.